Your hotel runs on WhatsApp, cash and memory.
Give it a system.
Sarai is the hotel operating system that fits in your front-desk staff's pocket. Reservations, check-in, housekeeping, UPI & GST billing, OTA sync, WhatsApp and reports — one app, no training manual.
Small hotels lose money in the gaps between people.
A guest paid cash and nobody wrote it down. The OTA sold a room that was already taken. Housekeeping didn't know 305 checked out. The owner found out on the 31st.
You see the numbers weeks late, on someone else's spreadsheet. Every rupee of leakage looks like a rounding error until it's a lakh.
Front desk juggles a register, three OTA extranets and a phone. Housekeeping waits for a shout. Kitchen gets orders on paper chits.
Waits at check-in, asks twice for towels, gets a hand-written bill and no GST invoice, then never hears from you again.
One app. Three pockets. Zero gaps.
Sarai was built inside a working 34-room hotel in Gurugram, not in a software office. Every screen exists because a desk clerk, a housekeeper or an owner needed it at 7 a.m.
Type four digits of the guest's phone and their name, ID and last rate come back. Tap a room chip. Done — WhatsApp confirmation sent, room marked occupied, OTAs updated.
Every room gets a QR card. Payments match themselves to the room. Requests become tasks for the right person with a timer.
Room goes dirty at checkout automatically. The housekeeper sees it first, ticks the checklist, counts the minibar and the room turns Ready for the desk.
Rooms sold, cash collected, what needs your decision. Then occupancy, ADR, RevPAR, channel mix and a GST-ready month close whenever you want it.
The things global software makes you work around are the things we started with.
- GST that's right by default — 5% up to ₹7,500 a night, 18% above; CGST/SGST or IGST from the guest's GSTIN; invoice numbering per financial year.
- UPI everywhere — room QR cards, payment links on WhatsApp, cash and card, all matched to the room, verified against the gateway.
- WhatsApp as the guest channel — confirmations, check-in links, bills, review nudges and replies to “towel please” without a call centre.
- Form C for foreign guests — flagged at booking, tracked as a task, never forgotten at 2 a.m.
- MakeMyTrip, Goibibo, Booking.com, Agoda — rates and inventory pushed automatically; OTA bookings land on the desk with the net amount, not a surprise.
- Rupee pricing, IST business day, night audit at 3 a.m. — and a team that answers on WhatsApp in your time zone.
Cheaper than the leakage. Faster than the register.
from sign-up to a live hotel: rooms, rates, staff PINs, QR cards.
per staff member is the whole hardware requirement. No PC, no printer, no training week.
is what an OTA takes. Every direct or WhatsApp booking Sarai helps you win keeps it.
See it on your own phone in 10 minutes.
Free 30-day trial · no card · your rooms, your rates, your team's PINs.